Shipping
Where we ship
We currently ship within the United States.
Preparation
Orders are prepared and packed within 2 business days. Stone is packed by hand, which takes a little longer than most things you order.
Delivery
Delivery takes 5 to 8 business days after dispatch in the contiguous United States. Alaska, Hawaii and US territories take longer.
Cost
Shipping is included on every order within the United States.
Tracking
You receive a tracking number by email as soon as the parcel leaves. If the tracking has not moved after 5 business days, write to us from the Contact page and we will chase it.
Addresses
Please check your address at checkout. A parcel returned to us because of an incorrect address can be sent again, with the second shipment at your cost.
If something arrives broken
Keep the box and the packing, photograph both, and write to us within 7 days. See Returns for what happens next.
